Mental Health Practice Insurance

Independent agency since 1987 • Harrisburg, PA

Insurance for the practice behind the calm room

Office, cyber & client-record, employee, and workers’ comp coverage for Pennsylvania psychologists, counselors, and therapists — shopped across 10+ carriers by a local independent agent.

10+ carriers compared  •  Local brick-and-mortar office  •  Serving Harrisburg, Mechanicsburg, Carlisle, Camp Hill, Hershey & all of PA
Who we insure

One program for mental health practices of every shape

Whether you see clients in a sunlit office downtown, rent a room two days a week, or practice from home by video, we focus on protecting the business side of your work — your space, your records, your team.

PsychologistsLicensed Professional CounselorsLicensed Clinical Social WorkersMarriage & Family TherapistsSolo private practicesGroup practicesHourly & sublet office rentersHome-office & telehealth practicesMulti-location practices
Coverage

Business coverage built around how you practice

Your clients come for a safe, steady space. These coverages help keep the practice that provides it steady too.

Counselor and client talking in a bright, calm office
In-person sessions
Sunny home office with plants and a computer for telehealth sessions
Telehealth & home offices
Cozy leather sofa and plants in a relaxed waiting area
Your office & waiting room

Business Owner’s Policy (BOP)

Office property and general liability in one package — furniture, computers, and improvements, plus protection if a client slips in your waiting room or on the stairs.

Business Income & Extra Expense

If a fire, burst pipe, or other covered loss closes your office, helps replace lost income and pay ongoing rent and payroll — and extra costs to keep seeing clients elsewhere.

Employment Practices (EPLI)

Defense and settlements for claims of discrimination, harassment, wrongful termination, or retaliation from employees or job applicants — even small practices get them.

Workers’ Compensation

Medical bills and lost wages if a W-2 clinician, front-desk, or billing employee is hurt on the job. Required in Pennsylvania for most employers with even one employee.

Crime & Employee Dishonesty

Protection when money goes missing — embezzled copays, altered billing, or a fraudulent payment request. Funds-transfer and social-engineering fraud can often be added.

Commercial Umbrella

Extra liability limits above your general liability, hired auto, and employer’s liability — useful when a landlord or contract asks for higher limits.

Hired & Non-Owned Auto

Liability when you or your staff drive personal or rented cars for the practice — bank runs, supply pickups, school or community visits.

Equipment & Electronics

Laptops, tablets, webcams, sound machines, and testing materials — including gear that travels between your office, home, and a second location.

Renting by the hour or subletting? Your landlord’s or primary tenant’s policy protects them, not you. Most leases and room-rental agreements ask for your own general liability and a certificate naming them — we can usually turn that around quickly.
Telehealth & client records

Your notes are confidential. Your systems should be protected too.

Mental health records are among the most sensitive information a business can hold. A practice of any size that stores notes, intake forms, insurance details, or payment information is a target.

  • EHR & practice-management systems. Cloud scheduling, billing, and notes platforms are convenient — and a single compromised login can expose an entire caseload.
  • Telehealth platforms. Video sessions, secure messaging, and client portals add vendors to your data chain. Ask about your business associate agreements.
  • Lost or stolen devices. A laptop left in a car or a phone with client texts can trigger breach-notification duties under HIPAA and Pennsylvania law.
  • Phishing & payment fraud. A convincing email “from your billing service” can redirect a payment. Ask about social-engineering coverage.
  • Ransomware. Being locked out of your schedule and records can stop the practice cold — cyber business-interruption coverage can help.

What a cyber policy can help pay for

  • Forensic investigation to find what happened
  • Breach coach / privacy attorney guidance
  • Client notification letters & call center
  • Credit or identity monitoring for affected clients
  • Data restoration and ransomware response
  • Lost income while systems are down
  • Regulatory defense and, where insurable, certain fines

Coverage, limits, and sublimits vary by carrier and policy — we’ll walk through the differences with you.

Questions? Call or text 717-657-9944.

Why work with an independent agent — and why LWG

Looker Wolfe & Gephart has been helping Pennsylvania businesses since 1987.

Glass of tea beside a potted plant in soft natural light
  • We shop 10+ carriers. As an independent agency we compare multiple markets, not just one company’s products.
  • Pennsylvania only. We write exclusively in PA, so we know the state’s rules and markets.
  • Local brick-and-mortar. Real people at 44 Oak Park Rd, Harrisburg — not an online lead-gen site that sells your info.
  • Call or text. Reach us at 717-657-9944, Monday–Friday 8–5. Same local team every time.
  • Certificates fast. Need a COI for a landlord, office-share, or hospital-system space? Text or email the request.
  • Grows with you. Adding clinicians, a second office, or telehealth? We adjust coverage so you’re not caught short.
FAQ

Mental health practice insurance FAQ

I rent an office by the hour or sublet from another clinician. Do I need my own business policy?

Usually, yes. The building owner’s or primary tenant’s insurance is written to protect them — not your practice. If a client trips in the hallway on your day, or your laptop and furniture are damaged, you generally need your own general liability and contents coverage. Most office-share and room-rental agreements also require you to carry liability and provide a certificate of insurance. A business owner’s policy (BOP) is often an affordable way to do both.

I see clients from a home office or by telehealth. Doesn’t my homeowners policy cover that?

Often not, or only in a limited way. Many homeowners policies cap coverage for business property and exclude liability arising from business activity — including a client who is injured coming to your home office. Depending on your setup, a home-based business endorsement or a separate BOP can close that gap. Telehealth-only practices still have business equipment and client data to protect, so cyber coverage is usually the bigger priority.

What happens if client records are breached, and what does cyber insurance cover?

Under the HIPAA Breach Notification Rule, a covered practice that has a breach of unsecured protected health information generally must notify affected clients without unreasonable delay and no later than 60 days after discovery, and must report the breach to HHS. If more than 500 residents of a state are affected, prominent media outlets must be notified too. Pennsylvania’s breach-notification law can also apply. Cyber policies can help pay for forensic investigation, a breach attorney, notification letters, credit monitoring, data restoration, ransomware response, and lost income while systems are down. Coverage, limits, and sublimits vary by policy — we’ll compare them for you.

Does a telehealth platform or EHR vendor’s security protect my practice?

It helps, but it doesn’t replace your own protection. Breaches often start on the practice side — a reused password, a phishing email, or a lost phone. Your vendor contracts (including business associate agreements) also may limit what the vendor will pay. Your own cyber policy responds to your practice’s response costs and claims, regardless of where the incident started, subject to the policy terms.

We’re a group practice with W-2 and 1099 clinicians. Do we need workers’ comp?

In Pennsylvania, most employers must carry workers’ compensation once they have even one employee — full-time or part-time, including front-desk and billing staff. Clinicians who are genuinely independent contractors may not count, but contractor status depends on the actual working relationship, not just the 1099. At audit, carriers may treat contractors as employees if the relationship looks like employment or the contractor can’t show their own coverage. Tell us how your team is set up and we’ll help you structure it.

Is employment practices liability (EPLI) worth it for a small practice?

For many practices, yes. EPLI responds to claims from employees or job applicants alleging discrimination, harassment, wrongful termination, or retaliation — and defense costs can be significant even when a claim has no merit. The Pennsylvania Human Relations Act applies to employers with four or more employees, and federal laws such as Title VII apply at 15 or more, but claims can arise at any size. EPLI is typically not included in a standard BOP, so it’s worth asking about.

We have more than one office. Can all our locations be on one policy?

Usually, yes. Most carriers can schedule multiple Pennsylvania locations on one BOP or package policy, with property limits set for each address, and one workers’ comp policy can cover your PA staff across locations. The quote form lets you list each additional location.

My landlord wants a certificate of insurance and to be listed as additional insured. Can you handle that?

Yes. We issue certificates of insurance for landlords, office-share hosts, and property managers, and can add them as additional insured when your policy allows it. Send us the insurance section of your lease and we’ll check the required limits, additional insured wording, and any waiver-of-subrogation request before you sign.

What is business income coverage, and why would a therapy practice need it?

If a covered loss — like a fire, a burst pipe, or storm damage — forces you out of your office, business income coverage can help replace lost income and pay continuing expenses such as rent, loan payments, and payroll while you recover. Extra expense coverage can help with the added cost of operating elsewhere in the meantime, such as renting temporary space.

What do I need to get a quote?

Your practice type, number of clinicians (W-2 and 1099) and support staff, whether you offer telehealth, annual revenue and payroll, your office arrangement, an estimate of contents and equipment value, any additional locations, your current business insurance carrier and expiration date, and any recent claims. The form below walks you through it — estimates are fine.

Get your mental health practice insurance quote

A few short steps. Don’t know an exact number? A good estimate is fine — we’ll confirm details with you.

Please Note: We offer insurance coverage in Pennsylvania only. The form below is for PA psychology, counseling, and therapy practices.

Prefer to talk? Call or text 717-657-9944 • agents@lwginsurance.com • Mon–Fri 8–5 • 44 Oak Park Rd, Harrisburg, PA 17109

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